Privacy Policy
Last updated:
Who we are
This policy explains how TV Plus One ("we", "us") handles personal information when you visit this website or contact us.
Information we collect
We only collect the information you choose to send us, such as your name, email address, phone number, device type and the content of your messages when you contact us on WhatsApp or by email.
The contact form
The contact form on this website does not store anything on our servers. When you submit it, your browser opens WhatsApp (or your email app) with your message filled in, and nothing is sent until you press send there.
How we use your information
We use your information to reply to you, activate and support your subscription, and handle renewals or refund requests. We do not sell your personal information.
Third-party services
Messages you send us are handled by WhatsApp (Meta) or by our email provider under their own privacy policies. Payments are processed by the payment provider you use.
Cookies and analytics
This website does not use advertising cookies or tracking scripts. If we add analytics in the future, we will update this policy first.
How long we keep data
We keep conversation and order records only as long as we need them to provide support and to meet legal or accounting obligations.
Your rights
You can ask us to access, correct or delete the personal information we hold about you. Depending on where you live, for example in California or Canada, you may have additional rights under local privacy laws.
Contact
For any privacy request, email tvplusone24@gmail.com or message us on WhatsApp at +44 7934 683184.